Official help

Captain Blast Support

Email our support team for technical problems, privacy questions and help finding the correct platform support route.

service@lianyugame.com

Describe what happened and the platform where you play. We have not published a guaranteed response time, but complete reports help us investigate efficiently.

Email Captain Blast Support

Helpful details to include

Platform: Facebook, CrazyGames, Microsoft Store or LINE
Device, operating system and browser version
Date, time and time zone when the problem occurred
Steps that led to the problem and any error message
A screenshot, if it does not expose sensitive information
Player ID only if it is available and relevant

Do not send your password, authentication codes or full payment-card details.

Purchases and refunds

This website does not process purchases. Refunds follow the policy and request tools of the platform where you paid. If you are unsure which route applies, tell us the platform and transaction date—do not email full card details.

Accounts and game data

This website has no user accounts. Game sign-in is handled by the play platform. For a data access or deletion request, email us with the platform and enough information to locate the relevant record.

Privacy questions

Shanghai Lianyu Information Technology CO.,LTD is the operator and data controller for Captain Blast. Read our Privacy Policy or contact support.